Listing of support guides, articles, and tutorials for Frameble products and collaboration in Microsoft Teams
Introduction This quick-start guide will show you how to access, start, and stop MultiShare from within a Teams call. MultiShare is an in-call app that enables multiple users to share their screen simultaneously during a Microsoft Teams call and provides all users in the call the ability to toggle between any shared screens as they please. All users ca… Read more →
Presenation mode is great for training on new software or other applications. Attendees can all share their screens with the instructor, and the instructor can choose which screens to share with the whole class or just simly monitor the screens in private. Video Tutorial Once you have installed MultiShare to the call the Presentation Mode feature mus… Read more →
Note: This guide assumes that you’ve already successfully installed MultiShare. If you have not installed MultiShare, learn how to do so by reading our MultiShare Installation Guide. Improve the Microsoft Teams in-call experience with MultiShare from Frameable. MultiShare enables multiple users to share their screen simultaneously during a Microsoft Tea… Read more →
What is MultiURL? The MultiURL feature is a great way to expand and enhance your MultiShare experience. Using MultiURL will allow you to share URLs to your preferred collaborative apps for coworking directly through your Teams call. When utilizing this feature with MultiShare, you can both share a URL and share your screen - allowing each attendee to sh… Read more →
In a MultiShare session, you have the ability to pop out multiple users' screen shares. Screen share pop out instructions <div style="padding:56.25% 0 0 0;position:relative;"><iframe src=" https://player.vimeo.com/video/922171659?badge=0&autopause=0&player id=0&app id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; … Read more →
What is spotlighting? MultiShare’s Spotlight feature allows you to call attention to one shared screen in a meeting by temporarily changing everyone’s view to the screen of your choice. Participants will be able to navigate away from the spotlit screen as needed but can return to it at any time by selecting the thumbnail that has a star icon. There are no… Read more →
Accessing MultiShare To begin using MultiShare, it will need to be installed to a Teams call. Steps to install MultiShare to a Teams call: 1. In your active Teams call, click Apps from the top navigation menu. 2. Search for "MultiShare" and click on the app icon. !Apps menu in Teams 3. From the Welcome Modal, click Save. !MultiShare welcome modal… Read more →
Known Limitations with MultiShare MultiShare screenshares are not recorded by Teams Currently MultiShare screenshares are not recorded by a Teams meeting recording. Microsoft doesn't record third party application windows, and even if they did there would be a bit of a UX challenge deciding what view to record. We are investigating ways we can improve… Read more →
Whether you're using the free or subscription version of MultiShare, installation the first step you will need to take before accessing and using it in a Teams call. Installation You can install MultiShare from the Teams office store from within your Teams instance. 1. In your Teams app, click on "Apps" and search for "MultiShare" 2. On the ap… Read more →
The Installation Process You’ve purchased a trial for MultiShare, what now? Thank you for purchasing a MultiShare trial. Please complete the following steps to begin using MultiShare in your Teams account. 👉 Click this link 👈 to complete the MultiShare installation process. This will redirect you to your Teams account and bring up the MultiShare se… Read more →
Can guests to my tenant participate in MultiShare? Once MultiShare is added to a meeting, all meeting attendees will be able to participate in viewing and sharing screens. This includes guests of your tenant. For example, if you are hosting a meeting with a client outside of your organization, they will be able to toggle between screens and share their … Read more →
In order to use MultiShare in channel meetings, an admin for your organization's Microsoft tenant will need to grant permission. In most cases, you can already use MultiShare in other types of meetings, like scheduled meetings and group calls, but for meetings in channels, an admin will need to approve first. Granting permission In order to approve … Read more →
This guide is designed for a Tenant Administrator. If you are not the Tenant Administrator, please share this guide with your Microsoft Teams Admin. If you are unsure of who that may be, reach out to us and we would be happy to help. Contact us here 📞 Below we'll go over how to unlock your tenant, how to install apps for you entire org, and how to pin app… Read more →
General Installation Process In this article, we will walk you through the general steps to install any of the Frameable apps to Teams. Installation 1. Head to your Teams app or browser tab with your Teams account open. 2. Click on "Apps" from the left side menu bar. 3. Search for the Frameable app you are ready to install. !Teams app UI 4… Read more →
How to Unsubscribe While we’re sorry to see you go, we want to make sure that every moment of your Frameable journey is smooth and easy. This article will guide you through the steps of canceling your Frameable subscription. Step 1 To unsubscribe, a tenant administrator in your organization will need to access the Microsoft 365 Admin Center at admin… Read more →
Introducing Multiscreen MultiShare! Now users can share multiple screens of their own during a teams call in a side-by-side view. Guide to Multi-screen sharing In an active Teams call, start by installing the MultiShare app. (Please note MultiShare cannot be added to a direct chat video call) 1. Click on "Apps" and search for "MultiShare" 2… Read more →
Using the line tool Video -------- Need help? We’re here to assist you with your Frameable questions! Book time: https://calendly.com/frameable Email us at: support@frameable.com Call Us: 646-710-1703… Read more →
Using Templates Video -------- Need help? We’re here to assist you with your Frameable questions! Book time: https://calendly.com/frameable Email us at: support@frameable.com Call Us: 646-710-1703… Read more →
Canvas Customization Video From your settings menu, customize your canvas appearance. - Canvas background style - Background color - Enable dark mode -------- Need help? We’re here to assist you with your Frameable questions! Book time: https://calendly.com/frameable Email us at: support@frameable.com Call Us: 646-710-1703… Read more →
To start a new chat message from the Overview dashboard, click on the ‘New chat’ button in the upper right hand corner of the screen. A pop up window will appear where you can enter an individual or list of names, emails, or groups you would like to start a new conversation with.  ![](/uploads/new chat modal filled… Read more →
Here's a quick video on customization features in Overview. Customization Options for the Overview Dashboard There are a number of ways you can customize the Overview dashboard to display information most important to you, in a way that’s best suited to your personal style. 1. Select Content Clicking the eye symbol in the upper right corner o… Read more →
Microsoft Teams supports a linking mechanism known as "deep links". Deep links, when executed, direct Microsoft Teams to take the end user to a particular location within the application. For example, one could generate a deep link take a user to a static app page, or to a calendar invite, or to a chat thread. The basics As part of the Microsoft Teams S… Read more →
What Are Tags? Once a Whiteboard is started it can easily grow quite large and detailed. As a result, it can sometimes be difficult to quickly locate specific information. Tags are used to add filterable categories and details to your cards for easy location and identification. The Tag tool can be found at the bottom of the primary toolbar within your W… Read more →
There are two places where you can start a new Whiteboard: from the Whiteboard homepage and from within a Teams call. Starting a new board from the Whiteboard homepage To start a new board from the Whiteboard homepage, navigate to the homepage within Teams or from a web browser ( click here to learn more about ways to access Whiteboard). From the ho… Read more →
There are three ways to access Whiteboard: From Teams We recommend pinning the Whiteboard tab to your Teams sidebar for easy access. If the app is not automatically pinned to your Teams sidebar, it may be under your apps. Right-click to pin. Click on the Whiteboard tab on the Teams toolbar to access your Whiteboard homepage. Within a Teams Call Acc… Read more →
In this article we'll explore all the basic tools in Whiteboard. Create a card A card is the basic unit. It can represent anything - a person, place, object, or any idea at all. You can create a card in two different ways: double-click on the board or select the card tool from the toolbar and then click on the board. Add text Add plain text anywhe… Read more →
(Note: This guide assumes that you’ve already successfully installed Whiteboard. If you have not installed Whiteboard, learn how to do so by reading our Whiteboard Installation Guide.) Introduction Frameable Whiteboard is an intuitive whiteboard tool built for Microsoft Teams. It can be accessed in Teams calls to upgrade your collaborative work experie… Read more →
Whether you're using the free or subscription version of Whiteboard, installation the first step you will need to take before accessing it for use. Setting up for installation success If you belong to an organization that has a locked tenant, you will need your Teams administrator’s assistance to install your Frameable app. Microsoft Teams is a vi… Read more →
Meet Now Button What will I see in Overview when I launch a meeting from ‘Meet Now?’ What you will see in Overview once you’ve launched your meeting will vary depending on which type of meeting you have started. Status When you launch and enter a meeting, you will see your Teams status will change to red, indicating that you are currently in a call… Read more →
The live and recent meetings array shows meetings that are currently in progress or have recently concluded. Array navigation 1. Meetings currently in progress are indicated by a navy blue color and purple camera in the upper right corner of the meeting tile/box. As new meetings are started, they will appear in first position on the left end of the m… Read more →
A guide for starting an instant meeting using the 'Meet Now' button on the Overview dashboard. Step 1 Click on the Meet Now button in the upper right corner of the Overview dashboard to open the meeting modal. Step 2 To begin, select what kind of meeting you would like to start and follow the system prompts. There are three options available fro… Read more →
Note: This guide assumes that you’ve already successfully installed Overview. If you have not installed Overview, learn how to do so by reading our Overview Installation Guide. Welcome to Overview Overview is the dashboard you've been missing in Teams! It surfaces important chats, channels, files, meetings, and ongoing calls– all in one easy-to-use p… Read more →
Note: This guide assumes that you’ve already successfully installed Overview. If you have not installed Overview, learn how to do so by reading our Overview Installation Guide. Introduction This quick-start guide will review the basic layout, features, tools, and settings to get you up and running in Overview. Overview is the comprehensive dashboar… Read more →
The Installation Process Welcome to Overview. Following your Frameable Overview purchase, please complete the installation process with the following steps. 1. From your Teams application, visit the Apps tab and search for “Overview by Frameable” 2. Select Add to open the set-up modal. !Overview app display 3. Next, simply add Overview to your accou… Read more →
Who has access to my map? When you look at your Whiteboard homepage, you will see a variety of boards sorted into sections of boards that have been started by you or shared with you. You can share boards with collaborators, set boards to be viewable to anyone with the link, or keep a board private by adjusting its individual settings. Inviting collab… Read more →
The free options of MultiShare, Overview, and Whiteboard are a great way to try out Frameable apps. Once you have chosen an app or apps that you would like to try, the next step is to install. Setting up for installation success Microsoft Teams is a virtual workspace software that is set up and managed by an organization’s appointed ‘Teams administra… Read more →
Purchasing and Activation Once you have made a decision to begin a subscription trial for your selected app(s) your next step will be to access the subscription listing through Appsource and begin the registration and activation processes. There are two steps that must be completed to finish your enrollment. Purcha… Read more →
Whether you're using the free or subscription version of Overview, installation the first step you will need to take before accessing it for use. Setting up for installation success If you belong to an organization that has a locked tenant, you will need your Teams administrator’s assistance to install your Frameable app. Microsoft Teams is a virt… Read more →
To start an instant channel meeting from a channel modal, start by selecting the tile for the channel you wish to host a meeting in. When the meeting modal pops up, select the ‘Meet’ button in the upper right corner. Once selected, the channel modal will disappear and a new pop up will appear requesting a title for the meeting:  In this article we'll explore all the basic tools in Whiteboard. Introduction This quick-start guide will review the basic layout, features, tools, and settings to g… Read more →
At Frameable, we’re on a mission to make virtual collaboration feel as easy as turning around and talking to each other. We build tools to improve the Microsoft Teams experience. Our products MultiShare, Overview, and Whiteboard are designed to enhance remote and distributed team productivity. We’re so glad you’re here! Our recommendations for your journ… Read more →
1. Who has access to my board? When you look at your Whiteboard homepage, you will see a variety of boards sorted into sections of boards that have been started by you or shared with you. You can share boards with collaborators, set boards to be viewable to anyone with the link, or keep a board private by adjusting its individual settings. Here is a … Read more →